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Managed EDR for a distributed workforce

Client

[Client name]

Sector

Professional services

Service

Managed EDR

Duration

[Engagement length]

The challenge

Where the customer started

[To be supplied: the customer’s situation, what was at stake and why they came to iSecurify]

The outcome

What changed

[Result to be confirmed]

[Result to be confirmed]

[Result to be confirmed]

How the engagement ran

The steps below are the standard approach for this service. Replace them with the specifics of the engagement.

01

Discovery

We review your endpoint estate, existing security tools and the contacts who should be called in an incident.

02

Rollout

Agents are deployed in phases, with a pilot group first so conflicts are found early.

03

Tuning

We baseline normal activity, reduce noise and agree the response playbooks and escalation matrix.

04

Monitor and respond

Analysts monitor, triage, hunt and respond around the clock.

05

Review

A monthly report and service review track performance and agree improvements.

[Customer quote about this engagement to be supplied]

[Customer name]
[Title, Company]

Draft note: sample outline to show the layout. Client name, figures and quote are to be supplied, with the customer’s written permission.

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